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Privacy policy

EasyComm is committed to maintaining the privacy and security of Personal Information. This Privacy Policy Statement contains information about our policy regarding the collection and use of personal information, with reference to the Protection of Personal Information Act (2013 – South Africa).

Who we are
For the purpose of this notice, “EasyComm” falls under the CG Technology Group (Pty) Ltd with the registration number: 2020/061827/07

How we collect Personal Information
EasyComm functions as a communications platform. Personal Information is supplied to us by our clients for a variety of reasons. These may include, but are not limited to, conducting online surveys, facilitating WhatsApp line communications, SMS, and facilitating App interactions. Our clients are expected to be fully POPIA compliant and to have secured the necessary authorisation to collect and process the Personal Information which they supply us with.

Nature of Personal Information
The nature of the Personal Information which our clients supply us with is directly related to their specific business need. This may include names, email addresses, phone numbers, ID numbers, locations, job titles.

Use of Personal Information
We process personal data under the following circumstances for the legal basis of processing: • Conclusion or performance of a contract; • Necessary for compliance with legislation; • Protecting a legitimate (vital) interest of the data subject; • Protecting a legitimate (vital) interest of our organisation; and • When we have your consent.

EasyComm Platform
Personal information is safeguarded on secured systems and is used only for the purpose stated. In order to respond to an inquiry, an email address or other contact information may be requested when we are contacted through hello@easycomm.tech. This information is shared with EasyComm employees on a need-to-know basis only. Our Platform may contain hyperlinks to web sites outside of EasyComm. Data collection privacy policies may be different on hyperlinked sites not owned by EasyComm; therefore, we recommend that you read the Privacy Policy Statement for each site visited.

Disclosure of Information
Under certain circumstances, EasyComm may be required or permitted by law or court orders to collect, use, and / or disclose personal information; notice may not be required. In the event of a sale, merger, liquidation, dissolution, reorganization or acquisition of EasyComm or a EasyComm business or business unit, the acquiring party would agree to be bound by the terms of the EasyComm Privacy Policy before any information would be transferred. Personal information may also be disclosed when we clearly state that the information will be disclosed.

Storage and Security
EasyComm is committed to keeping personal data secure and will take all reasonable precautions to protect personal information from loss, misuse or alteration. This data is stored using appropriate security mechanisms. No method of transmission over the Internet, nor method of electronic storage, is 100% secure, however. Therefore, while we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security. We delete your personal data as soon as the purpose for which we have collected and processed the data ceases to apply. Beyond this time period, data storage only takes place to the extent made necessary by the legislation, regulations or other legal provisions to which we are subject to.

Access to Personal Information
Only authorized EasyComm employees, vendors, contractors or partners carrying out authorized business functions are allowed to access EasyComm Analytics data or databases.

Children’s Privacy
EasyComm does not knowingly make direct contact with children. If we learn that we have collected information from a user that is under the age of 18, we will take measures to promptly delete such data from our records

Your Rights
As a data subject, you have the following rights when it comes to your personal information: • Right to have personal information processed in accordance with the purpose you have given concern to conditions and you have the right to revoke your consent at any time. • Right to be notified on why your personal information is collected. • Right to object to the processing of personal information. • Right to institute civil proceedings regarding the alleged interference with the protection of your personal information. • Right to submit a complaint to the Information Regulator regarding the alleged interference with the protection of the personal information of any data subject. If you would like to contact us regarding this policy, please email hello@easycomm.tech. To contact the information Regulator, please use one of the following: • http://www.justice.gov.za/inforeg/index.html • General enquiries: inforeg@justice.gov.za • Complaints: complaints.IR@justice.gov.za

Changes In This Privacy Statement
EasyComm reserves the right to modify and update this policy and its related business practices at any time. Please view this Privacy Policy on a regular basis.